You should receive a confirmation email from noreply@unionstage.com or info@ticketweb.com with your ticket QR codes. Just show the QR codes from that email to our ticket taker when you get to the show! Can’t find your confirmation email? You’re also good for entry with a photo ID matching the name on your order.
Our box office is located at Pearl Street Warehouse (33 Pearl St SW, Washington, DC). The box office is open Wednesday to Friday from 10 AM to 6 PM.
This is your one-stop shop for tickets to ALL Union Stage Presents shows. Buy tickets to Union Stage, Howard Theatre, Jammin Java, Miracle Theatre, Capital Turnaround, and Pearl Street Warehouse shows all from the USP box office on Pearl Street. No ticket fees* at the box office, baby!
Our box office is cashless. We do not accept cash payments for shows at any of our venues. Forms of payment accepted are credit/debit card (all venues) and Apple Pay (Union Stage, Jammin Java, Capital Turnaround, Miracle Theatre ONLY).
*Tickets to shows at The Howard Theatre and Pearl Street Warehouse are subject to a small credit card fee.
We do not have an official resale platform and we cannot verify the authenticity of tickets purchased on any resale platform.
Tickets to all of our shows are non-refundable unless a show is canceled or rescheduled. There are no exceptions.
If you’d like to transfer your ticket to someone, email shilo@unionstage.com with your name and order number, and the name of the person you’d like to transfer your ticket to. Transfer requests must be submitted at least 2 business days before the show.
Don’t fret, we can always look up your ticket via the name used to purchase it! Just provide your full name at the box office and have a valid photo ID on hand.
If the tickets you’d like to upgrade to are still available on our website, you can go ahead and purchase them. Then, email shilo@unionstage.com with your old order number and your new order number to have your old tickets refunded.
Door and showtimes are listed on the Shows page and they vary from show to show. Please pay attention to this when purchasing your tickets. Please note that all door times, show times and support acts are subject to change. We strongly advise double checking times on the day of the show.
Fans can line up at any time of their discretion. Please note that we will NOT have security on site until later in the day of the show, and any patrons lining up before security are on site do so at their own risk. All entry is first come, first serve.
Small bags like fanny packs, purses, and small shoulder bags are fine and do NOT need to be clear. Large bags like backpacks and duffle bags are prohibited, and all bags will be searched upon entry.
Photo policies vary from artist to artist. You can bring a nonprofessional camera (point and shoot, no detachable lenses) to most shows. No audio or video recording of any kind is allowed. NO FLASH PHOTOGRAPHY.
Yes, our clubs are ADA accessible! If you have special needs or need assistance, please reach out to the General Manager listed on the Contact page for each club in advance to coordinate.
Send your band’s info to our talent buyer! You can reach them on the Contact page.
The majority of our shows are all ages; however, as we do sell alcohol, please bring a valid, non-expired, government issued photo ID to any show that you attend. Photos of IDs or student IDs will not be accepted. In the rare case that an event has an age restriction, it will be mentioned in the description of the event.
Please note: anyone without a valid ID or under the age of 21 found drinking, holding, or attempting to purchase alcohol will be removed from the venue without a refund.
Sign up for our e-mail list and follow us on Instagram, Facebook, and X.
Employment opportunities at Jammin Java include, but are not limited to, positions on the kitchen, bar, and serving team. Fill out the online application.
You must be dressed and wearing shoes. We strongly encourage you to wear comfortable, sensible footwear (like closed toe shoes).
We accept cards, Apple Pay, and cash.
Capital Turnaround and Miracle Theatre are seated venues. Union Stage, Howard Theatre, Jammin Java, and Pearl Street have a mix of seated and standing shows. Please see the individual show page for the available options.
For Jammin Java shows, there is a two item consumption minimum for each show for our Premier and Premier Plus sections. Any combination of beverage(s) and/or food item(s) listed on our menu satisfy this requirement. There are no minimums at the other clubs.
You’re more than welcome to eat or drink during a performance, but no outside food of beverages are allowed into the venue. See the individual clubs Food and Drink offerings on their pages.
We will do our best to accommodate any special dietary needs.
Yes! More info here.
Please reach out to the General Manager for that particular venue here.
We don’t have a phone that is answered regularly so please email us@unionstage.com or the General Manager for the specific venue you are attending.
